Advantage
What Makes Us Different
Data-driven and focused on delivering results. The VRC way is based on providing a truly consultative partnership for our clients. Our team will work with yours in developing a comprehensive approach to insurance defense and corporate investigations. Your enterprise program will benefit from our experience, innovative technology and unique outcome-based model that works to serve your specific business goals. Let us show you how we can take your program to the next level.
Industry-Leading Experienced SIU
Fraud Investigations and Regulatory Compliance
Finding the right SIU partner is vital to keeping your insurance defense and anti-fraud programs strong. You need an award-winning Special Investigative Unit expert that doesn’t rest on accolades. Insurance carriers today are seeking expert partners that produce quality results on time and on budget, all while protecting your reputation and ensuring regulatory compliance.
With over 25 years of experience serving the insurance industry, we provide SIU programs that are tailor-made to meet your company’s needs. Whether you need to leverage a technical partnership to integrate with specific elements of your operations or want to outsource an entire SIU operation completely, we work with you to build a compliant, efficient and innovative program that provides full-service investigative tools delivered by our team of experts nationwide, wherever you need them.
Data Security + System Integration
SOC 2 Type II Audit Compliance
Your data is safe with us. As recognized leaders in investigations and loss prevention nationwide, it’s not just our on-the-ground expertise that protects your interests. We also have the innovative technology to back it up. The rigorous standards and protocols maintained by our in-house IT team meet the highest threshold for system integrity, compatibility, and privacy.
Our systems are evaluated every year by an independent third-party auditor. The auditor, following SSAE18 guidelines, generates a SOC report ensuring the adequacy of security controls we have in place. Your confidential information is protected end-to-end using Extended Validation Certificates (EV). Clients value our proprietary Case Management System for its seamless integration with claims systems nationwide offering “one click” investigation referrals, for the detailed investigation reports and analytics it provides, and for helping them manage their program efficiently. But they trust it because they know it’s secure. And you won’t find it anywhere else.
Regulatory Compliance + Continuing Education
Fraud Regulatory Compliance Training and CEU Certification
As an authority in insurance and risk, we understand the landscape is constantly changing. That’s why we make fraud regulatory compliance and continuing education a top-line priority, both for our team and yours. All investigators go through our in-house training program, keeping up to date on the latest developments in technique and technology, ensuring our clients receive an unparalleled service experience and consistently high-quality results.
We also specialize in customized instructional programs for our clients as a certified provider of Continuing Education Units (CEU) in all 50 states. We’ll consult with you to build and administer a training curriculum specially tailored to your team’s regional compliance needs. We’ll even maintain your employees’ essential training files and have them ready for you should you need them in the event of an audit. Our CEU-accredited courses make engaging experiences out of subjects that can be a chore with other instructors, and they’re available to adjusters and individuals, too, as easy as ordering off a menu.
We also keep up with the latest in the industry to help you stay compliant. Download our white paper by Dalene Bartholomew (CFE, CIFI) to prepare your California organization for new DOI compliance.
Customizable Partnership & Single Source Solution
ENTERPRISE-WIDE INVESTIGATIVE, Vendor Management AND FRAUD SERVICES
You don’t want any surprises, delays or roadblocks in your claim management and loss prevention planning – that only spells more loss. We get it. When you partner with us, you don’t have to worry about surprises, gaps or snags.
You can trust our tactical expertise, seamless platform integration and fully licensed in-house investigation teams, while also feeling grounded in the assurance of steadfast regulatory compliance partnership and our engaging suite of qualified continuing education programs. We are the single-source solution for all your insurance defense investigation, vendor management and fraud abatement needs.
