About Us

It’s in our DNA

After 25 years in business, we are proud of building VRC into the leading insurance defense investigation firm in the U.S.

Since our founding in 1995 as Veracity Research Co, we have worked hard to grow our operation into a team of hundreds of directly employed licensed investigators in the field and many more dedicated staff supporting all areas of the company from offices around the country.But what matters most about us is what we do for you.

People and companies rely on their insurance programs to protect them against all kinds of mishaps and disasters, but not every claim meets the threshold for your liability. And unfortunately, not everyone files claims in good faith. When unsubstantiated or fraudulent claims threaten your bottom line, who is looking out for you?

You need an investigative partner you can trust to arm yourself with the facts and bring certainty to your decisions – that’s where we come in. VRC is the single-source solution for your insurance program’s investigative, SIU and regulatory compliance needs.​ Uncovering the truth is essential to protecting your organization and the people who make it great. In an industry overloaded with claims, the right partner can save you valuable time, streamline operations and minimize risk exposure.

Partner with the experts. Uncover the facts. Empower yourself with the knowledge and confidence that comes from having the right insurance defense investigation team watching your back.

We Care Program

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Executive Team

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Company News

exposure incident investigations

Infectious Disease Investigations

July 28, 2020 Insights
VRC Investigators perform case investigations and infectious disease contact tracing nationwide to assist with compensability determinations, claim management, and inform on employee well-being. Investigation of Workers’ Compensation and Occupational Disease…

Youth Gives Back

May 8, 2020 We Care Program
Written for Argyle Living by Susan Neuhalfen Argyle Middle School 7th grader Darian Doyle was in a unique situation. His recent induction into the AMS National Junior Honor Society required…
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Core Values

We are truth seekers. In everything we do, we choose integrity, strive for excellence, and pursue our passion for discovering the truth. We commit to uncovering the facts that bring certainty to your decisions with the goal in mind to exceed your expectations and our own. We work as a team to elevate each other while delivering reliable, outstanding results in every endeavor. You’ll recognize our principled VRC service by its quality, speed, efficiency, accuracy and integrity every step of the way.

Bring Certainty to Your Decisions

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Service is our bottom line

It’s how we operate our business, and it’s how we grow.

Everyone is a customer

Treat everyone with superior customer service.

Respect the individual

Show each person that you value their work or business.

Value the vision

Always consider and strive toward the goals VRC sets.

Integrity Always

Uphold VRC’s values with clients and colleagues.

Commit to Excellence

Accept nothing less than perfection in investigations.

Exceed Their Expectations

Deliver what you promise and more.