Vendor Management Program

Not all Vendors are created equal

We manage vendor panels to achieve the best overall performance.

Vendor Management System (VMS)

Improve Quality, Increase Agility, Limit Risk Exposure

Our customized Vendor Management System integrates with claims systems nationwide, providing a superior solution for managing investigative resources. As a VRC vendor management partner, you’ll coordinate with a qualified panel of professional investigators specifically chosen to meet your business goals and access an enhanced portfolio of services designed to eliminate the risks that arise from compliance, licensing and service level concerns.

Maximize Efficiency with the Vendor Management System (VMS)

Save time

Managing all aspects of investigations in one dynamic, integrated system.

Eliminate redundancy

With optimized workflows for vendor vetting, coordination, oversight, QA auditing and vendor contracts.

Cost reduction

Is easy – keep travel costs low by coordinating investigator locations and details from prior investigations.


Is a distinct advantage for you, with best practices standardized for all vendors.

Data security

Is ensured end to end for all your confidential data and investigative evidence.

Program integrity

Is assured by QA audits of investigative outcomes and invoices.

Better transparency

Comes from statistical data analytics and partnership ROI reports at your fingertips.


Means you get to pick the best team for your needs based on prior investigations, distance, timelines, languages spoken and specialized skills matched to objectives.

SOC 2 Type II

Security and confidentiality is our top priority

We diligently oversee our business processes and IT controls, maintaining the highest security audit ranking – SOC 2 Type II | SSAE18 Compliance.

This assures our clients that appropriate internal controls related to the security, confidentiality, privacy and integrity of our business processes and IT are in place.

Our proprietary Investigative Management System™ (IMS) is audited annually by a 3rd party accounting firm to ensure business integrity and compatibility with the latest browsers; security protocols are maintained by our IT team.

All confidential information is protected end-to-end using Extended Validation Certificates (EV).

Bring Certainty to Your Decisions